1. Introduction
This Privacy Policy is intended to inform users of the website www.longevity-ltc.com (hereinafter the « Site ») about how their personal data is collected, used and protected.
LES TROIS CHÊNES attaches particular importance to the protection of personal data and undertakes to process such data in compliance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).
2. Data Controller
Personal data is collected by:
LES TROIS CHÊNES
Parc d’Activités
69770 VILLECHENEVE
Email: juridique@lestroischenes.com
3. Data Collected
As part of your use of the Site, the following data may be collected:
Identification data
- Last name, first name
Contact details
- Email address
- Phone number
Browsing data
- IP address
- Pages viewed
- Browsing duration
Data from the questionnaire
As part of the diagnostic tool, information relating to lifestyle may be collected, in particular:
- Eating habits
- Tobacco and alcohol consumption
- Level of physical activity
- Sleep quality
- Stress level
- Living environment
- Perception of body shape
This data is provided voluntarily by the user.
Data that may be considered health data
In certain cases, particularly when calculating or providing BMI, certain data may be considered health-related data within the meaning of the GDPR.
This data is:
- Collected with explicit consent
- Used solely for personalization purposes
- Never used for direct marketing purposes
- Retained for a limited period
4. Purposes of Processing
The data is used to:
- Provide a personalized diagnosis for informational purposes
- Offer product recommendations tailored to the user's profile
- Improve the user experience
- Carry out statistical analyses
- Manage contact requests
- Send communications (with consent)
The results provided do not constitute a medical diagnosis or a therapeutic recommendation.
5. Legal Basis
Processing is based on:
- Consent (cookies, newsletter)
- Legitimate interest (improving the Site, security)
- Performance of pre-contractual / contractual measures
Where data likely to be classified as health data is processed, such processing is based on the user's explicit, free, informed and unambiguous consent.
6. Profiling
The questionnaire is used to build a user profile for the purpose of personalized recommendations.
This profiling:
- Is limited to wellness purposes
- Produces no legal effect
- Does not involve any binding automated decision
The user may object to this profiling at any time.
7. Data Recipients
The data is intended solely for:
- The internal departments of LES TROIS CHÊNES
- Technical service providers (analytics tools (Google), marketing tools (Meta), hosting provider)
No data is sold or transferred to third parties.
8. Retention Period
- Questionnaire data: time required to fulfill the purpose
- Prospect data: 3 years
- Browsing data: 13 months
Sensitive data (e.g., BMI) is retained for a limited period or not retained at all, depending on the case.
9. Security
LES TROIS CHÊNES implements all appropriate technical and organizational measures to guarantee the security and confidentiality of data.
10. User Rights
In accordance with the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to restriction of processing
- Right to data portability
You may exercise your rights at the following address: 📩 juridique@lestroischenes.com
If you encounter any difficulty, you may lodge a complaint with the CNIL (the French Data Protection Authority).
11. Transfers Outside the EU
Where certain service providers are located outside the European Union, LES TROIS CHÊNES ensures that appropriate safeguards are put in place (standard contractual clauses, etc.).
12. Cookies
What is a cookie?
A cookie is a text file placed on your device when you visit the website www.longevity-ltc.com (hereinafter the « Site »).
It is used, in particular, to collect information about your browsing and to improve your user experience.
Cookie management
On your first visit to the Site, a cookie management banner allows you to:
- Accept all cookies
- Reject all cookies
- Set your preferences by purpose
You may change your preferences at any time via the cookie manager available on the Site. Browser settings may affect how the Site functions.
Types of cookies used
Strictly necessary cookies
These cookies are essential for the Site to function (security, access to features, management of your preferences).
They do not require consent.
Audience measurement cookies
These cookies are used to measure Site traffic and improve its performance.
Tool used: Google Analytics 4.
They are used, in particular, to:
- Analyze the pages viewed
- Measure the time spent on the Site
- Improve the features offered
These cookies are only placed with your consent.
Marketing and advertising cookies
These cookies are used to:
- Measure the effectiveness of advertising campaigns
- Personalize content and advertisements
- Share certain data with partner platforms
Tools used:
Meta Platforms Inc. (United States) (Facebook / Instagram)
Google Advertising Products (Google Ads, etc.)
These cookies involve browsing tracking and are only placed with your prior consent.
Detailed settings (in accordance with your interface)
The cookie manager allows you to precisely control the following purposes:
- Ad personalization
- User data for advertising
- Storage of advertising data
- Storage of analytics data (Google Analytics)
You may accept or reject each purpose individually.
No non-essential cookie is placed before the user's consent has been obtained.
Data collected via cookies
Cookies may collect the following information:
- Browsing data (pages viewed, duration, journey)
- Technical data (IP address, device type, browser)
- Data related to interaction with advertising content
The cookies used on the Site do not directly collect health data.
Consent
The placement of non-essential cookies is subject to your prior consent. Refusing cookies is as simple as accepting them. Your choice is stored for a maximum of 6 months, in accordance with CNIL recommendations.
Retention period
Cookies are stored for a maximum of 13 months from the date they are placed on your device.
Data sharing
Certain data collected via cookies may be shared with partners:
- Google (Google Analytics, Google Ads)
- Meta (Facebook / Instagram)
This processing may involve data transfers outside the European Union, governed by appropriate safeguards (standard contractual clauses).
Your rights
You may at any time:
- Withdraw your consent
- Change your preferences
- Configure your browser settings
For more information about your rights, please refer to the Privacy Policy.
Contact
For any questions regarding the use of cookies: juridique@lestroischenes.com
13. Update
This policy may be amended at any time to ensure its compliance with applicable law.